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Drive-thru hours extended and restrictions on branch visits


March 17, 2020
 
Out of an abundance of caution due to the COVID-19 outbreak, starting Wednesday, March 18, Ohio Valley Bank will extend drive-thru hours at five of its branch offices. Also on this date, the lobbies in all offices and Loan Offices will be temporarily closed, with access only for existing customers with appointments with a loan officer, account services representative, or to access a safe deposit box. Appointments can be made by calling 1-800-468-6682 or your banker. Drive-thru windows will remain in operation at all offices. 
 
Hours on the bank's Website will be updated after bank closing today (3/17/20). 
 
Offices with extended drive-thru hours will include: 
  • Mini Bank and Jackson Pike Office
    • Mon thru Sat - 8 a.m. to 8 p.m.
    • Closed Sunday
  • Rio Grande Office
    • Mon thru Fri - 8 a.m. to 8 p.m.
    • Saturday - 8 a.m. to Noon
    • Closed Sunday
  • Jackson Office
    • Mon thru Fri - 8 a.m. to 6 p.m.
    • Saturday - 8 a.m. to 3 p.m.
  • Oak Hill Office
    • Mon thru Fri - 8 a.m. to 6 p.m.
    • Saturday - 8 a.m. to Noon
 
OVB's offices inside Holzer Medical Center and Gallipolis Walmart will be temporarily closed. The OVB Main Office on Third Avenue in Gallipolis will be closed with access by appointment. The Mini Bank (drive-thru behind the Main Office) is one of those that will host extended hours (above). 
 
 
Offices whose drive-thru windows will be operating on normal schedule will include:
  • Waverly Office
  • Point Pleasant Office
  • Bend Area Office
  • Milton Office
  • Barboursville Office
  • Wellston Office

 

With lobbies closed at all offices, existing customers may enter these offices, by appointment only, for the purposes of opening deposit accounts or maintenance that is not possible via phone or drive-thru, visiting a loan officer, or accessing a safe deposit box (where applicable). Existing customers entering offices by appointment should be prepared to show their driver's license at the door.

 

According to The New York Times yesterday, “Mr. Trump addressing rumors that a nationwide lockdown was under consideration like the ones imposed by Italy and Spain, said that would not happen.” Ohio Valley Bank is dedicated to being there for its customers and remaining open during the outbreak.