Mobile Deposit FAQ
What is the cut-off time for deposits?
Deposits made before 5:00 p.m. Eastern will be processed on the same business day.
When are the funds available?
For example, if I use Mobile Deposit to make a deposit at 2:00 p.m. on Monday, the funds would be available Tuesday morning (after it goes through processing late Monday night). Remember, any deposit made before 5:00 pm will process on the same business day.
Another example: If I use Mobile Deposit to make a deposit at 6:10 p.m. on Monday, the funds have missed the cut-off for Monday business. They will process during Tuesday night's processing and will be available Wednesday morning.
Here's a weekend example: Let's say I use Mobile Deposit to make a deposit at 7:00 p.m. on Friday. That time is after cut-off so it will process the next business day which is Monday. It will go through processing Monday night and be available Tuesday morning.
Here's a holiday example: I use Mobile Deposit to make a deposit at 6:30 p.m. on Friday of Memorial Day weekend. Since there is no processing on Monday, Memorial Day, the deposit will process the next business day which would be Tuesday. So my deposit will go through processing Tuesday night and be available Wednesday morning.
Is there a charge for Mobile Deposit?
Where do I find the Mobile Deposit app?
What type of phone is required?
Can I deposit checks to my business or organization account?
Can I use Mobile Deposit with my iPad?
Yes. Android or Apple tablets can be used for Mobile Depositas long as they have a camera and the OVB Mobile Banking app installed.
Can I used Mobile Deposit with my Kindle Fire?
What types of items can I deposit?
Will I be able to see the deposit in NetTeller?
Does the check need to be endorsed?
What are the dollar limits for deposits?
Deposits of up to $1,500.00 per day for a total of no more than $2,500.00 per month.
Higher limits may be granted. Customers requesting a limit increase should contact the Customer Support Call Center at email@example.com, or 1-800-468-6682.